Terms and conditions
*Appointments for counselling are available for over 14's only, However holistic treatments are available for under 16's accompanied by an adult.
*Discounts are only available on full priced treatments, not blocked or other discounted/special offer sessions.
*I reserve the right to cancel or re-arrange appointments at anytime. Efforts will be made to rebook appointment at a time suitable for you. or you will receive a full refund.
*Evidence is required for discounts including written confirmation of receipt of housing benefit, proof of full time university course in which you paying fees. Please enquire about any other benefits via the contact page.
*For Asylum seekers a valid identification card is required and free sessions are subject to availability and booked within two days of appointment. This is also applicable to those granted refugee status who are awaiting benefits. Any no shows will forfeit access to this service in the future.
*Blocked sessions must be used with 2 months of first appointment. Any session left following this time will be lost.
* Blocked sessions must be paid for at first treatment. Payments include cash payments and cheque or a paypal/bank transfer prior to the first appointment.
*If a client books a block of sessions but decides they can not commit or simply doesnt want to continue, no refund will be issued.
*A £5 deposit is required for all bookings. This is to be retained should the appointment be cancelled within 48 hours of session time.
Treatments are practiced within the Therapy Suite which can be accessed via the back of the building should the Studio be in use.